Shipping and payment terms

Currencies

Price base is the Swiss Franc (CHF). Upon customer request, we invoice in EUR or USD. The initially selected billing currency can only be changed in consultation with ENOVA Solutions AG.

Price changes / exchange rates

Any price changes in Swiss francs (CHF) will take place on 30.06 and 31.12. every year.Changes in the exchange rate of the EUR and the USD to the Swiss franc (CHF) will be made four times a year at 31.03. / 30.06. / 30.09. and 31.12. adapted without further notice.

Price lists / Terms

Two current price lists (CNLINKO / ENOVA / AGB) are available on our homepage for download in Excel format. These lists contain the same products and prices as our homepage and are the only ones up to date. The printed catalog may not show the currently current assortment in full.

Sales target prices

The prices quoted are net retail prices recommended by the manufacturer, excluding VAT, excluding shipping costs and excluding any custom charges. However, effective market prices may vary depending on country, taxes, trade structure and margins of traders.

Discounts (only for dealers and major customers)

As a registered dealer or major customer your individual discount rates are listed on the customer data sheet and when ordering via the e-shop automatically after login with a central e-mail address and password.

Small quantity surcharge (only for dealers and large customers with discounts)

Deliveries under CHF 100.00 net value of goods, before taxes, will be charged with a flat-rate surcharge of CHF 10.00 and automatically calculated in the e-shop. The corresponding amounts also apply to EUR and USD, converted to the Enova Solutions AG exchange rate (also applies to subsequent additional costs).

Packaging costs / administration

Packaging and administration fee per order CHF 11.00. This flat rate does not apply to e-shop orders. Additional special forms requested by the customer (for example, different forwarder) and other documents will be charged separately with CHF 25.00.

Returns calculation

The e-shop calculates the shipping weight of your request or order. Depending on the chosen shipping method, the corresponding shipping costs are calculated worldwide. The customer is entitled to delivery "Door to Door". Abroad, only VAT and customs duty can be claimed by Swiss Post

international shipments

All shipments will be shipped to Incoterm DAP. For deliveries outside of Switzerland, the Enova Solutions AG does not charge VAT. Corporate customers with a hold-up account can authorize the shipping service provider for the corresponding processing. Apart from VAT in the recipient country, a deferred account usually does not incur any additional costs for the recipient. In the case of corporate customers without a hold-up account and private individuals, the shipping service provider may charge a fee of CHF 5.00 - CHF 20.00 for the provision of capital (depending on the recipient country and the value of the goods). After consultation with the shipping service provider, billing takes place in cash, by credit card or by corporate customer by invoice. (All statements without guarantee).

payment terms

Remittances from abroad must be marked "free of charge for the recipient". We can not accept any checks.
• Payment by credit card (VISA, MasterCard, Postcard) - is only possible in the e-shop for security reasons.
• Advance payment due to an automatic e-shop order confirmation or a proforma invoice.
• After consultation with Enova Solutions AG, shipping against invoice with payment within 30 days net from invoice date.
The payment is only fulfilled if the full invoice amount has been received without currency conversion losses and expense deductions.

Payment Methods

Credit card payment

The ordered goods are usually sent within 3 working days. You will then receive an invoice in pdf (portable document format) with the note "paid". This gives you the certainty that we have charged your card and the ordered goods will be sent the same day.

Advance payment

Advance payment outside Switzerland

Log in to our online shop as a customer or as a guest and place an order with the delivery service in advance. You will receive an order confirmation with the bank details and the total including postage by weight and country of the order.

Your payment must be marked "free of charge for the recipient" and the connector distribution reference number.
We can not accept any checks.
As soon as we can post your payment without any deductions, the goods will be delivered to you immediately. At the same time you will receive a bill in pdf (portable document format) with the note "paid". This gives you the certainty that we have received the payment and the ordered goods will be sent the same day.

Final beneficiary: Enova Solutions AG, Chaltenbodenstrasse 4 A, CH-8834 Schindellegi

Advance payment in Switzerland

In Switzerland, you will receive an invoice with a payment slip within 3 working days via A-Post. As soon as we can record your payment, the goods will be delivered to you immediately.

Payment in 30 days net (only in agreement with Enova Solutions AG)
The ordered goods will be sent within 3 working days with invoice. Your payment must be marked "free of charge for the recipient". Our bank details are printed at the bottom of our invoice.

Bank details

UBS AG

SWIFT Code / BIC: UBSWCHZH80A

CHF Account No. 80-2-2 IBAN-No.:CH95 0021 4214 1190 5901 B
EUR Account No. 80-2-2 IBAN-Nr.:CH63 0021 4214 1190 5960 M